Text messages

How people opt in to texts

Misparked is a parking-report service for private lots, made by High5 Labs. It texts a person only about a report they filed or a job sent to their towing company, and only after they gave their number on one of the screens below. None of these messages are marketing or promotional, and none carry anybody else's content.

1. Confirming a reporter's number

A resident reaches this screen by scanning the QR code on the sign at their property, before their first report. Pressing the button sends one text: a link that confirms the number, with a code in the same message for when the link is opened on another device. This is the screen, as a resident sees it:

Sample: the one-time check

Your mobile number

Mobile number

Never shown to the towing company or to the vehicle owner.

Misparked texts this number once, with a link to confirm it. Message and data rates may apply. Reply HELP for help, STOP to cancel. Privacy

Text Me A Link

2. Two optional texts about a report

After the photo, the last screen before a report is sent carries two boxes. Both start unticked, and each is its own choice. Nothing in this section is sent unless the resident ticks the box for it.

Sample: the report's last screen

Text me when this is closed. One text from Misparked when it is all over, telling you what happened. Message and data rates may apply. Reply STOP to cancel. The towing company can ask me a question. A text from Misparked while this is open, only if they need something like which building. They never see your number and you never see theirs. Message frequency varies. Reply STOP to cancel. Send Report

3. Towing companies

A towing company chooses how new jobs reach it, in its own settings after it signs up. Texts are off until somebody at the company switches them on and enters the number themselves. Beside that switch it reads:

Sample: a towing company's settings

Text message

With Text message on, Misparked texts this number each new job at your properties. Message frequency varies with reports. Message and data rates may apply. Reply HELP for help, STOP to cancel. Privacy

What the texts look like

Every message starts with the word Misparked, so it is clear who sent it.

Confirming a number

Misparked: tap to confirm this phone: https://misparked.com/v/k3v9q2mx7t
Or enter code 482913. Expires in 10 minutes. Reply STOP to cancel.

When a report closes (only if ticked)

Misparked: your report at Stratford Lakes is closed. The vehicle was towed. Reply STOP to cancel.

A question from the towing company (only if ticked)

Misparked: the towing company has a question about your report at Stratford Lakes. Answer it here: https://misparked.com/receipt/fbylj5vxpkeq Reply STOP to cancel.

A new job, to a towing company that switched texts on

Misparked: Stratford Lakes: blocking a fire lane.
ABC1234 White Honda Accord
https://misparked.com/j/f3hjm15tx8l1wu Reply STOP to cancel.

How often

One text each time a number is confirmed. At most one text when a report closes. A text when the towing company asks a question about a report, only while that report is open. One text per job to a towing company. Message and data rates may apply.

Stopping, and getting help

Every message ends by saying how to stop. Reply STOP to any of them and no more texts go to that number. The reply is:

Misparked: you are unsubscribed and will get no more texts from this number. Reply START to resubscribe.

Reply START to undo it:

Misparked: you are resubscribed. Reply HELP for help, STOP to cancel.

Reply HELP for help. The reply is:

Misparked by High5 Labs: parking reports for private lots. Help at support@misparked.com or https://misparked.com. Reply STOP to cancel. Msg & data rates may apply.

Or email support@misparked.com.

The number itself

A phone number given to Misparked is used for the messages above and to weigh the reports that come from it. It is never shown to the towing company or to the vehicle owner, and mobile information is not sold or shared with third parties or affiliates for marketing or promotional purposes. The rest is in the privacy policy.

Last updated September 30, 2026.